Development Support Tester

CA-BC-Burnaby
ID
2017-1126
# of Openings
4
Category
Information Technology

Overview

Development Support testers are responsible for directly following up with product features for testing, verification, and responding to requests from the Developer Team. As a Development Support, you will become a knowledge base for your product area and able to understand the ins-and-outs of how the feature should work, and that it launches on time with fewest issues possible.

Responsibilities

  • Work with QA, Designers and Developers to identify areas of improvement through feature understanding and analyzing, tools, reports and analysis
  • Partner with development team to execute a game quality plan for assigned area throughout the game development cycle to ensure to meet highest quality
  • Provide qualitative and quantitative feedback on features with issues to improve in-game features by utilizing solid data analysis to support the suggested changes
  • Identify opportunities for QA to provide early design feedback alongside defect prevention and defect containment activities
  • Perform a variety of testing types across multiple features - exploratory testing, requirements based testing, and ad hoc testing and regression testing, etc.
  • Written and verbal communication of defect information and tracking
  • Research of defects to provide detailed insight to all stakeholders
  • Analyze and report potential risks to features and systems and escalate as appropriate
  • Collaborate daily with members of Production and Development.
  • Attending scrums and team meetings.
  • Creating and maintaining documentation for area to ensure all features are understood and developed.
  • Create and maintain test plans.
  • Logging issues in database and working with developers to resolve.

Qualifications

  • 1+ years of previous QA or Software Development Experience.
  • Strong written and verbal communication skills with partners at external locations.
  • Detail-oriented with strong observational skills.

Bonus Skills:

  • Previous experience working with Audio.
  • Previous experience setting up online environments like game servers, LAN parties, etc.
  • Previous experience playing Hockey, participating in fantasy hockey pools, etc.

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